Harbor Freight Tools

2.2 star rating Rating - based on 9 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 9/6/2011
Review 9/6/2011
Harbor Freight extensively advertises "free items" when other items are purchased. These offers are distributed by mail, email and in-store handouts. In very fine print (often totally illegible) is the condition that in-store quantities are limite... Read More »
 
 
 
Complaint Posted 5/28/2011
Review 5/28/2011
While Harbor Freight Tools looks good from the outside with its low prices and semi good quality products. Harbor Freight Tools lacks anything but good on the inside. Sloppy ran sales that go on when customer service is closed and people cannot or... Read More »
 
 
 
Review Posted 5/8/2011
Review 5/8/2011
Purchased a compressor from them. Got approx 3 hours use out of it. Warranty out by time. Sent money for parts. Never got them. This going on for about 6 months now. Called and they said part is back ordered, however they are still selling the com... Read More »
 
 
 
Complaint Posted 5/2/2011
Review 5/2/2011
Ordered $1000 + goods over their website on their Easter Sales event, but they cancelled it the next day, and said cancelled due to possible fraud, but already got the money from my bank account and need to call them to re-order and confirm over t... Read More »
 
 
 
Review Posted 3/12/2011
Review 3/12/2011
Ive been going to Harbor Freight Tools of Vineland for a couple years now. Those stores are you get what you pay for. Although i have been a very satisfied customer. Me and my wife attended the Harbor Freight tent sale this weekend. I was very hap... Read More »
 
 
 
Review Posted 3/9/2011
Review 3/9/2011
I have received some good deals from this company. However, I was disappointed when they did not honor their internet add and did not give me a 20% reduction in costs on my order. They said later on that it was an advertising mistake. I complained... Read More »
 
 
 
Review Posted 12/29/2010
Review 12/29/2010
I bought a beautiful tool box set for my brother for Christmas when I was visiting him in Delray Beach, FL. The purchase was just shy of $1000, which I don't take lightly! I gave it to him on Christmas eve and when he opened it, one of the smaller... Read More »
 
 
 
Complaint Posted 11/9/2010
Review 11/9/2010
VERY dissapointed in customer service. Got the impression that they don't care that their product was faulty or missing parts. It's going to take about 8 - 10 weeks total for me to receive all the replacement parts. I am unable to utilize the prod... Read More »
 
 
 
Review Posted 6/9/2008
Review 6/9/2008
Much of Harbor Freight's merchandise is of relatively poor quality. Some of their tools are serviceable if they're not used heavily. Harbor Freight's shipping department doesn't do much to ensure that merchandise arrives at the customer's location... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (800) 905-5464 Address   3491 Mission Oaks Blvd.
Camarillo, CA 93011-6010
Website   http://www.harborfreight.com/ Email   cs@harborfreight.com
Contact   Customer Support Other  
 
 
 
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